Good to know

How do I receive my tickets?

You purchased your tickets online
You can find your e-tickets on your account on the website, under 'My e-tickets'.

You purchased your ticket by phone or email
E-tickets will be sent to your email address.

Tickets can also be sent by post at your request. If purchased tickets cannot be delivered by post on time, you can pick them up at the evening box office at the various concert locations. Attention, the concerts start punctually. Avoid long queues at the box office and arrive on time.

Numbered places

All our seats are numbered. Unless otherwise stated.


We reserve the most suitable places for wheelchair users in the various concert halls. Ask for it when making your reservation (contact us via or 09 292 75 57 Mon-Fri 10: 00-13: 00).
The number of wheelchair places per concert is limited.


After the official starting time, it is no longer allowed to enter the concert hall. This is again possible during the intermission or -with the consent of the person responsible in the hall - at another suitable time during the performance.

Cell phones

Switch off your mobile phone completely before every concert.


It is forbidden to make pictures, audio or video recordings during the concerts.


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